Everything You Need to Know
Got questions? We’ve got answers! At OnPoint Virtual Partners, we’re here to make your life easier by providing top-notch virtual assistant services. Check out our FAQs below to learn more about how we can help your business thrive. Don’t see your question? Feel free to reach out—we’re always happy to help!
What services do you provide as a virtual assistant agency?
We offer a wide range of services, including administrative support, social media management, customer service, project management, email and calendar management, data entry, and more. If you have a specific task in mind, let us know—we’re here to help!
Can I hire a virtual assistant for just a few hours a week?
Absolutely! We offer flexible plans to fit your business needs, whether it’s a few hours a week or full-time support.
How does working with a virtual assistant work?
It’s simple! Once you sign up, we’ll match you with a virtual assistant based on your needs. You’ll communicate with them online via email, phone, or messaging tools to delegate tasks and stay updated.
Do I get to choose my virtual assistant?
We carefully match you with a virtual assistant who fits your needs and preferences best. If you’d like to meet or interview them beforehand, we can arrange that, too!
Are your virtual assistants trained?
Yes, all our virtual assistants are highly skilled and experienced professionals. You can also provide ongoing training to ensure they’re up-to-date with what you’re using and how you want the workflow to go.
How do I communicate with my virtual assistant?
You can communicate with your assistant through email, Zoom, Slack, or any tool you prefer. We’ll work with whatever method suits you best.
What industries do you work with?
We work with clients across various industries, including e-commerce, real estate, healthcare, coaching, consulting, and small businesses. No matter your field, we can adapt to your needs.
Is my information secure with you?
Yes! We take confidentiality seriously. All of our virtual assistants sign non-disclosure agreements (NDAs), and we use secure systems to handle sensitive information.
How much do your services cost?
Our pricing depends on the level of support you need. We offer competitive and flexible packages, so whether you need part-time or full-time assistance, we can create a plan that works for your budget.
What’s the difference between hiring a virtual assistant and an in-house employee?
Hiring a virtual assistant is more flexible and cost-effective. You don’t have to worry about overhead costs like office space, equipment, or benefits. Virtual assistants work remotely and are paid only for the time they work, making it an efficient option for businesses of all sizes.
What happens if I’m not happy with my virtual assistant?
Your satisfaction is our priority. If the match isn’t right, let us know, and we’ll work quickly to assign a new assistant who better meets your expectations.
How quickly can I get started with a virtual assistant?
We make the onboarding process fast and seamless! Once you reach out, we’ll discuss your needs, match you with the right virtual assistant, and have them ready to start within a few days.
Did you know that platforms like Upwork, Onlinejobs.Ph can cost you more before you even hire a virtual assistant?
Yes, these platforms often charge upfront membership fees, commission percentages, or require significant time to find the right candidate. At OnPoint Virtual Partners, we simplify the process with no hidden costs—just reliable, skilled virtual assistants ready to help your business thrive.
Does OnPoint Virtual Partners offer free membership to hire a virtual assistant?
Absolutely! Unlike other platforms, OnPoint Virtual Partners offers free membership with no additional fees to access our virtual assistant services. You only pay for the services you need, making it a hassle-free and cost-effective option.
We’re here to lighten your workload, so you can focus on growing your business. With the right support, success becomes easier.
Camille Iyaya
Founder of OnPoint Virtual Partners
OnPoint Virtual Partners | Hire A Virtual Assistant 